Email is one of the most common internal communication channels used in business today. It’s also why the delete key is worn out on many-a-workplace keyboards. To give you an idea of what I’m talking about, in an article published by Fast Company entitled Intel’s Got (Too Much) Mail, author Alison Overholt reported that the average Intel employee spent something in the neighborhood of two-and-a-half hours a day reading emails. Many employees, she reported, racked up as many as 300 emails in a 24-hour period. That’s one coming in every roughly every five minutes! (I was a low-level Intel employee for about a decade; I only received about 80 emails a day. I felt so unloved.)